1.2 Learn my work.
Builds: Workflow procedure with acceptance criteria; One acceptable and one unacceptable example.
Source: Interview 7, with Interview 8-lite as its real-use step. The interview numbers are the playbook's reference labels; this page is the section.
Personal
A weekly research brief with sources, run by hand with you reviewing.
Professional
A maintenance request triaged and the next step drafted from the approved procedure.
Artifact · Reusable workflow procedure with acceptance criteria.
Why it exists
Repeatable work needs a known method, useful examples, and a clear quality bar, otherwise AI improvises each run and the participant re-teaches the same lesson weekly. The hardest part is not the steps; it is the judgment the participant does not know they have. That is what the incident questions extract.
Questions
- Which recurring job are we documenting?
- What triggers the job?
- What inputs are required?
- Which sources must be checked first?
- What are the normal steps, in order?
- Which decisions require human judgment?
- Tell me about a time this job went subtly wrong and only you would have caught it. What did you notice? What had you seen before that told you?
- Tell me about a time a step everyone assumes is necessary turned out not to be, or a skipped step that caused real trouble later.
- Which exceptions commonly occur?
- Where should exceptions be routed?
- What should happen when required information is missing?
- What is the expected output?
- What format should the output use?
- What does an acceptable output look like? (Show a real past example if one exists.)
- What does an unacceptable output look like? (A real one, ideally, what was wrong with it?)
- What are five observable acceptance checks?
- Does this procedure cross two or more owners or tools? (If yes, the procedure gets a swimlane, not prose.)
- Who owns the procedure?
- Who reviews the output?
- How long should review take?
- How should corrections change the procedure version?
- What three representative cases should test the procedure?
Build prompt
Using the interview answers, create a reusable workflow procedure.
Use this fixed page anatomy: action title (states the outcome); TL;DR strip
(one line, when to use, what it produces); purpose / when to use / when NOT to
use; steps (checklist for routine verification, numbered for sequential work,
swimlane if the flow crosses two or more owners or tools); key questions (the
interview questions that regenerate this page); acceptance checks (the five
observable checks); metadata bar (owner, version, review date, source interview,
expected time and difficulty); from-the-field example, one real use in my
words, including the subtle-failure incident and what caught it.
Include one acceptable and one unacceptable example, described precisely enough
to evaluate real output. Separate approved facts / proposed rules / assumptions /
unanswered questions / evidence needed; mark assumptions unconfirmed. Quote my
words in the example.Test
Run three representative cases, including one exception:
- Normal case. Owner scores the output against the five acceptance checks. Pass if all five are met, or the correction is logged and the procedure version bumps.
- Edge case drawn from Q7’s subtle-failure incident. Pass if the check that would have caught it is now in the acceptance list and fires.
- Exception case. Pass if the exception reaches the named destination instead of being forced through the normal steps.
Done
Definition of done
The three cases pass; exceptions have a destination; at least one acceptance check derives from a real past failure; the owner knows the review effort in minutes; the procedure has produced an accepted real output.
Minimum viable artifact
One page: trigger, inputs, source checks, steps, exceptions, output format, five acceptance checks, owner, version.
Depth by stage
Starter: one procedure for the intake workflow, prose format. Intermediate: a second only after the first passes its test twice. Expert: swimlanes for any cross-owner flow, versioning begun. Frontier: procedures join the portability run; a procedure that only works in one tool is logged as a portability gap.